The challenge in today‘s world is that accounts receivables teams are tied up in tasks which are repetitive and time consuming:
Requests for invoice copies
Explanations of why they are underpaying
Requests for updates on dispute status
Changing master data (bank accounts, credit cards, notification preferences)
Period-end balance confirmations
The more time AR clerks spent on the above tasks, the more crucial it becomes that a company provides self-services to its end customers in order to free up time for more strategic tasks.
SAP E-Invoicing for Compliance is an e-billing solution that sends customers validated, signed invoice PDFs via email or invoices via EDI.
Within SAP we are not only talking about Integration of Financials and Controlling but also with Logistical Processes. For customers with fragmented systems there is no way to realize such timely flow of information. With SAP you have a real time integration of all these aspects.
Incoming Orders cause a credit check in SAP Credit Management.
If the incoming order is confirmed it triggers an Incoming Order forecast in Controlling and a Cash/Liquidity Forecast in Treasury. The Incoming Order forecast in CO can be selectively shown in CO reporting in addition to the billing data to gain also a picture of expected revenues.
Goods issue is reflected as cost in CO. Inventory and Cost are posted in General Ledger. Optionally the goods issue posting can be made depending on an additional credit check.
The invoice creates an open item of the customer record and an update of the receivables item in the General Ledger. The contra item for the revenue is found automatically via customizing. The invoice updates CO-PA and Treasury.
The activities around collection and dispute management are automated by our SAP Receivables Management engines.
SAP S/4HANA Cloud for customer payments plays an important role in making these flows visible to your end customers.
SAP S/4HANA Cloud for customer payments provides functions for Electronic Bill Presentment and Payment (EBPP) within receivables processing:
Invoice recipients can see their account balance and review their bills, credits or payments
Invoice recipients can initiate payments or download bills into their accounts payable system
Invoice recipients can dispute bills from the internet and collaborate with the biller (add attachments, notes)
They can view their master data – if they have changes, they can inform you in an offline process
Real-time integration between the SAP ERP backend system and the internet without any data redundancies